Legal notice and privacy policy

Legal notice and privacy policy

Legal notice


This site is published by the company Carea Ltd, One Victoria Square, Office 620, Birmingham B1 1BD

Director of publication: Thierry LEVERRIER


Creation & realization


IKOULA company

The company Carea Ltd strives to ensure to the best of its ability, the accuracy and updating of information on this site, as well as access to this information. However, CAREA Façade declines all responsibility:

  • for any interruption of the site;
  • occurrence of bugs;
  • for any inaccuracy or omission relating to information available on the site;
  • for any damage resulting from a fraudulent intrusion of a third party resulting in a modification of the information diffused on this site;
  • and more generally, any direct and indirect damage, whatever the causes, origins, natures or consequences, including in particular, but not exclusively, the costs that may arise from the acquisition of goods proposed on the site because the access of anyone to the site or the impossibility of accessing it or the credit granted to information coming directly or indirectly from the latter.

Protection of personal data

Carea Ltd undertakes to maintain the confidentiality of information provided online by the user. Any personal information that the user would have to transmit to the company Carea Ltd for the use of certain services is subject to the provisions of the laws. In this respect, the visitor has a right to access, rectify and delete any personal information about him that he can exercise at any time by sending an email to the following address:

Société Carea Ltd – Protection of personal data, One Victoria Square, Office 620, Birmingham B1 1BD or by e-mail: rgpd-agent @ (remove the 2 spaces to make the email address valid).

Purposes of data collection

CAREA Ltd is required to ask you for personal information, for administrative and commercial management purposes and in particular:

  • when you subscribe to our newsletter,
  • when you submit an application,
  • when you participate in a game, contest, or survey,
  • when you make a contact through one of our forms.

In accordance with the legal obligations, we keep this data for durations limited in time proportional to the purposes for which you have communicated them to us. Thus, the data communicated as part of the subscription to the newsletter will be kept until unsubscription of the user. Regarding the data communicated for all online orders, their conservation will not exceed 5 years.

The data collected is for the exclusive use of Carea Ltd.

Intellectual property rights

All elements on the site and the site itself are protected by copyright, trademark law, designs and / or any other law in force. These elements belong to the company Carea Ltd or are used with the agreement of third parties having authorized the company Carea Ltd to exploit them. They can only be used for private, personal and non-commercial purposes. Their use must also be done in respect of the elements reproduced. Thus, no modification or alteration of any kind can be made to them. Any use for purposes other than those listed above must be done with the prior written permission of the company Carea Ltd. The use of the content of the site in contravention of these prescriptions is counterfeit within the meaning of the Code of intellectual property.


This website may contain links to other websites. Since Carea Ltd can not control these sites and external sources, it can not be held responsible for any access problems or content of these sites. In addition, Carea Ltd reserves the right to authorize any type of simple or deep hypertext link and referencing.

Privacy policy

More details about your data

The new General Data Protection Regulation (GDPR) is changing the law known as “Data Protection Rights and Freedoms”.
This regulation regulates the use and security of your personal data and aims to ensure better protection

The use of personal data

With this new regulation, we are collecting data in a more transparent way. This topic defines how we collect them and how they are used. This allows us to offer you products and services tailored to your needs.

The transparency of Carea Ltd

With this new regulation, Carea Ltd reinforces its charter of protection of personal data of natural persons (customers, prospects, suppliers …).
Carea Ltd always pays special attention to the respect and confidentiality of your data. The reinforcement of security through a new European regulation reinforces our approach and reaffirms our commitment.

How are your data collected, stored and processed?

What data do we collect?

The data we collect or hold about you has been collected directly from you. We may also collect information about you when you exchange with us, for example when you call us.

The data you provide us may for example relate to:

  • information about your identity such as your name, first name, gender;
  • your details such as your postal address, e-mail address, telephone numbers

How do we use your data?

We collect and process information about you for a variety of reasons including:

  • provide you with products and services;
  • collect information from the analysis of your data (which product purchased, when …)
  • improve the quality of our products by analyzing your product opinions;
  • keep track of our exchanges with you (by e-mail or any other type of communication);
  • prevent or detect any risk of fraud;
  • ensure the continuity of the activity of our services;
  • correspond with all stakeholders such as carriers for example.


Your personal data may be processed to promote products and services. If you agree, we may send you commercial messages (eg newsletter) containing information about our products and services.

You may withdraw your consent to the use of your data to send our newsletter at any time when you use our site via the address: rgpd-agent @

How long do we keep them?

We will retain your data as long as you use our services and platforms. We may also retain them even if you choose not to use our services or platforms, including to comply with applicable law, to defend our interests, or to enforce our rights. We will keep them within the legal limits according to the type of data; when we do not need them anymore, we will destroy them safely in accordance with our internal policy or we will make them completely anonymous.
The details of a customer or prospect who does not respond to any solicitation for 3 years will be deleted.

Your rights and freedoms

You have rights to your personal data:

  • Right of access to data (subject to justification of identity),
  • right to rectify data,
  • right to the cancellation of information concerning him under the conditions set out in Article 17 of the General Data Protection Regulation,
  • right to limitation of treatment,
  • the right to define general and specific directives defining the manner in which it intends to exercise those rights after its death.
  • You also have the right to oppose the processing of your personal data.

Finally, you can, if necessary, submit a complaint to the relevant services by mail or by phone.

You can exercise these rights by justifying your identity and by writing to the Data Protection Officer by e-mail at the following address: rgpd-agent @

How do we ensure the security of your data?

We implement technical and organizational measures to protect your data. We require our staff to adhere to high standards of security and information protection.


Carea Ltd uses cookies(1) which are stored on the user’s computer and allow to analyze its use of the website as well as to recognize it during its subsequent visits. Using the information collected, Carea Ltd can analyze the structures and usage patterns of its websites. Carea Ltd can thus optimize its sites permanently by improving their content or their personalization and simplifying their use. Carea Ltd can also customize the display of the site and better tailor its offer to the needs of a given user.
The information stored in Carea Ltd’s cookies is not associated with personal information about the user (name, address, etc.). Without the express consent of the user, Carea Ltd will not associate the information stored in its cookies with the personal information that concerns it (name, address, etc.).
Carea Ltd uses session cookies and permanent cookies (1). Session cookies are erased when the user leaves the site. Permanent cookies are saved for up to two years. They are then automatically deleted.

The Carea Ltd sites use Matomo.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.


The Carea Ltd sites use Google Analytics, a web analytics tool from Google Inc. (hereinafter “Google”). Google Analytics also uses cookies that are saved on the user’s computer and that allow to analyze its use of the site. The information generated by the cookie about how the user uses the website (including its IP address) is transmitted to a Google server in the United States where it is stored. Carea uses this information to evaluate the use of the website, to compile reports on site activities for site operators and to provide other services related to the use of the site and the Internet. Google may also be required to disclose such information to third parties to the extent required by law, or to third parties who process such information on behalf of Google.
By using this website, the user declares to accept the processing of his data collected by Carea and Google, as described above and for the purpose mentioned above.
Most browsers normally accept cookies. Users can allow or disallow temporary and permanent cookies in the security settings, independently of each other. If the user deactivates cookies, some Carea Ltd web pages may no longer be available and it is likely that some pages will no longer appear correctly. The user can, in addition, manually delete cookies in his browser.

(1): A “cookie” is a small data file that is registered by a provider on the user’s computer when the user is surfing the provider’s site. A cookie may contain only information that the provider itself transmits to the user’s computer; it is impossible to read the private data of the user from a cookie. When a user accepts cookies from a provider, the latter does not have access to the user’s personal information but can identify his computer using cookies.


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